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Store Admin, Policies and Returns That Protect Profit

Clean up staff access and apps, write policies that prevent disputes, and know the real cost of every return.

Lessons

1. Introduction1:09
2. 1.4 Admin Hygiene: Staff, Permissions, App Stack10:15
3. 1.5 Policies That Prevent Problems10:23
4. 2.5 Returns, Refunds and the Real Cost10:43
5. Wrap-up1:01

Example store: Northside Candle Co. (fictional, sample numbers).